Career Pilot - Work Experience Reflections

1) The two most important employability skills that I had to have for the event were Communication and Digital Literacy. I needed to be able to communicate well with the senior volunteers and other volunteers as well. Despite me not doing much, there was a lot of information about the event that volunteers needed to know. I also needed to be able effectively talk to the event attendees at sign in to keep things running smoothly. The time that I needed good communication skills the most was on the first day of the event before sign in. There were a few questions that were important to know that we weren't told by the senior volunteer (Claire) in charge of sign in, and none of the other volunteers at the sign in table knew the answer to the question so I need to ask and quickly get the information across as Claire was very busy at the time.

I also needed to know digital literacy to keep up to date with all the information volunteers needed to know about the event through e-mail and Facebook. But I also really needed to be digital literate to talk to the event attendees. After all the event is about technology and I needed to be able to talk about it.

2) I think that at an event/expo communication is the most valuable employability skill. Even if you don't know much about an events subject, as a volunteer you need to know what's going on, what to do, and how to talk to other volunteers about issues that come up.

3) I think that things like, communication, team work, technology and self-management can be taught. I do think that all the other skills can be taught as well but they may be harder for some people to learn them and apply them if they. I think that the first 4 employability skills that I mentioned can also be hard for some people to learn and apply. I also think that some people are naturally good at some of these skills and some of them are naturally bad at them, but I do think no matter how bad you may be at these skills you could improve them to a workable level.

1) The employability skill I used the most would probably be either communication or problem solving, probably communication as I spent a good lot of my time asking for guidance on how to do stuff correctly as well as with helping customers to the best of my abilities.
2) In retail I believe the best skill is Teamwork and communication are the best skills as they are the most used, but I guess problem solving is a good skill to have as well as you will need to solve customers inquiries.
3) Well it all depends on the person and their willingness to learn, but for some people this skills just come naturally from growing up with their personalities.

1.   The most interesting thing I have learned about being at Spotlight was that they do not just do lights, most of their shops are big, and they have different areas that can satisfy different people and different occasions. Also I learnt that I am a hard worker and when I start something I make sure that I follow through and get the job done and I make sure that I put my all in whatever job that Andrew or James give me.
2.   
A description of Spotlight (Work placement) when you first walk into Spotlight on the right when you walk in the registers are there. On the left side of the store are fabric, bedding and covers. Straight ahead on back wall, there are the curtains and framings, then on the far right back area is the crafting area, along the backside wall are all the wool and other crafting and painting accessories. In the middle of the store is where we keep the clearance and kids bedding and in the centre of the store, they have bathroom accessories, and on the right of the register is kitchen wear.   

3.   The duties that I under took was stocking shelves, putting objects/ items back into their right area/ shelves, cleaning up or picking up anything that was on the ground and folding towels. I also rearrange shelves to make it easy for the customers so they can find the items that they want to buy.


 

1.   Using the SBL gun- scanning items and printing the price tag out and putting it back with the item. Using the markdown gun- a little red sticker to put on the clothing. Unpacking the delivery – toys, clothing, shoes, towels, beauty and putting them on the trolley’s. stacking the shelves – putting items from the storage room and put them on the trolley and take them and stack them on the shelves. Electronics -  putting magnets on all the electronical appliances on display so people do not steal them.
2.   The most interesting thing I learnt on work placement is when we were in the meeting I found out that target was in debt last year over 1billion and this year they are still in 600 million in debt this year. I also found interesting was actually doing something hands-on that I enjoyed but cleaning for 3 days was boring.
3.    A description of Target (Work placement) when you first walk into target on the right when you walk in the registers are there and on the left is the toys and clothes and lollies and then when you walk straight that’s the baby clothes and kids clothing and then when you go straight its layby and then left is bikes and toys and on the right is linen, bathroom, hardware and dressing rooms.